![Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network](https://www.retail-insight-network.com/wp-content/uploads/sites/18/2022/07/zara-graph2.jpg)
Retailers should refrain from introducing online return fees to keep customer loyalty - Retail Insight Network
Statista - What are your thoughts about paying a fee to make an online order return? Inditex, headed by its flagship brand Zara, has decided to try to curb online returns, and
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?width=1200)
Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
![Why Zara's return fees might backfire: "The answer is in technology solutions, not charging consumers" - Latest Retail Technology News From Across The Globe - Charged Why Zara's return fees might backfire: "The answer is in technology solutions, not charging consumers" - Latest Retail Technology News From Across The Globe - Charged](https://www.chargedretail.co.uk/wp-content/uploads/2022/05/Zara.jpg)